Privacy Policy

Overview

Welcome to Joyride! Joyride is an app that allows you to video chat and play games with your friends, and provides related services through our mobile application (the “Joyride App”). This Privacy Policy describes how we collect and use information about you, including Personal Data (defined below) when you download and use the Joyride App, when you connect with your friends using the Joyride App,  and when you contact us or otherwise use the Joyride App, our website or related sites or services (collectively, the “Services”).

Information We Collect

When you download and use the Joyride App, we collect the following information from you, including information that, whether alone or in combination, can be used to identity you (“Personal Data”):

  • Profile Information: When you download and first use the Joyride App, we will ask you for certain Personal Data, such as your name, your phone number, and email address. We may also ask permission to access your phone’s camera, microphone and location services ( “Profile Information”).  Your Profile Information will be visible to other users of the Joyride App.

  • Contact Information: You may choose to give the Joyride App access to your phone’s contacts to help you find friends to share in video chatting or playing games in the Joyride App. When you allow us access to your contacts we collect the names, email addresses, photos and other information about the people in your contacts list.

  • Location Data: We may receive information about your location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID).

  • Camera, Microphone and Photos: In order to use the Joyride App, we will need to access your phone’s camera, camera roll and microphone.

  • Data from Social Media Sites: We may collect certain Personal Data from social media sites such as Facebook and Twitter (“Social Media Services”). This information may include Personal Data that you have given to the social media site including profile photo, email address, friends list and other information.

  • Automatically Collected Data: When you interact with the Joyride App, we receive certain information automatically from various technologies like cookies, web beacons, and clear gifs, that give us information about your device.  This information includes the hardware model, version of your operating system, unique device and application identifiers, browser type, language, wireless network, IP address and mobile network information. If you access the Joyride App or website from an online web browser, we may collect some other information, such as the name of your Internet service provider, and information like the webpages you were linked from, sites you visit, and time spent on each page. Generally, this information cannot identify you; however, if we combine this data with any Personal Data, we will treat that information as Personal Data and subject to this Privacy Policy.

  • Usage and Communication Information: When you use the Joyride App, we collect certain information about how you use the service, such as the length of time you are on the service, and other log information.

How We Use The Information We Collect:

We use the information that we collect for the following purposes:

  • To Provide the Joyride App or Services: We use the information we collect, including Personal Data and passively collected data described above, to provide you the Joyride App or Services, this includes to power video chat, to power our games and other services and to help you find and invite friends to the Joyride App.

    • Video and Audio Recording: While you are playing Headshot or otherwise communicating within the Joyride App, we temporarily store (“cache”)  the video and audio recordings of your conversations in order to provide the service. These videos and audio recordings are stored for as long as necessary to provide the service. We do not share cached video or audio shared with any third parties, except with vendors and/or service providers as described in this Privacy Policy.

  • To Find and Invite Friends to the Joyride App: We use the information we collect from your contacts to help you find other friends on the Joyride App. You can also invite friends to the Joyride App by sending a text message from your phone or through another method. We also may connect with social media services (like Facebook or Twitter) (“Social Media Services”) to find other Joyride App users that you may know. When you invite a friend to the Joyride App, that friend may be able to see to your mobile phone number and other Profile Information.

  • To Connect with Social Media Sites: The Joyride App can connect with Social Media Services. We may share your Profile Information with Social Media Services. We use these connections with  Social Media Services to send  advertisements and offers we think may interest you, to help us learn more about Joyride App users or to identify your friends on Social Media Services who may want to use the Joyride App. The Profile Information we give  to the Social Media Services and the information we receive from the Social Media Services is governed by the privacy policy of that Social Media Service We do not control the data privacy practices or advertising practices of the Social Media Services.

  • To Communicate with You: We may use your Profile Information to communicate with you including  to tell you about services or other apps, games and offers we believe will be of interest to you.

  • Aggregated Data: We may compile the information that we collect in an aggregated manner and we may share this aggregated data with our business partners, affiliates, agents and other third parties. Aggregated Data generally does not include Personal Data. If Personal Data is included in the Aggregated Data that we share, we will use and share according to the terms of this Privacy Policy.

How We Share Information

We share information that we collect, including Personal Data as described below:

  • Business Transfers: In the event of a corporate sale, merger, reorganization, financing due diligence, receivership, dissolution or similar event, your information, including Personal Data, may be transferred to a successor or affiliate either independently or as part of that transaction along with other assets.

  • Agents, Consultants and Related Third Parties: We engage third party vendors and service providers to perform certain functions on our behalf, such as hosting portions of the Joyride App, maintaining data bases, delivering content, sending emails or in-app messaging, administering content, processing payments or otherwise operating the services. We share information with vendors and service providers as necessary for them to provide these services on our behalf.

  • Legal Requirements: We may disclose information about you if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Joyride, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public,  (iv) protect against legal liability, or (v) enforce our Terms and Conditions.

  • With our Parent Company, Kiwi, Inc.: We may share information, including your Personal Data with our parent company, Kiwi, Inc.

Children’s Privacy

The Joyride App is intended for general audiences, and we do not knowingly collect, maintain, or use Personal Data from children under 13 years of age.  If Joyride learns that we have inadvertently collected Personal Data from children under 13 years of age, we will take reasonable measures to promptly delete that information from our databases. 

Some of our services may request age information and limit content or features of our services for users under the age of 13 or block children under age 13 from using come of our Services entirely.

If you have questions about our privacy practices related to children or if you have reason to believe that a child under the age of 13 has provided Personal Data to us through the Joyride App, please contact us at privacy@kiwiup.com.

International Users

If you are accessing the Joyride App from the European Union or other regions with laws governing data collection and use, please note that you are consenting to the transfer of your information to the United States and the processing of your information globally.

 

Security

We take reasonable steps to protect the information you provide from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, the Internet cannot be guaranteed to be 100% secure, and we cannot warrant the security of any information that you provide to us.

Changes to This Privacy Policy

We may change this Privacy Policy at any time. We will post all changes to this Privacy Policy on this page and will indicate at the top of the page the modified policy's effective date. We therefore encourage you to refer to this page on an ongoing basis so that you are aware of our current privacy policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@kiwiup.com.